Who we are
FSB a brand name of Krishnanjali Technological Solution values the trust which a customer places in FSB and our website, firsebooking.com (“Website”). Hence, we insist upon the highest standard of practices to ensure security of transactions and utmost privacy of customer information. We respect your need to understand how information furnished by you is being collected, used, disclosed, transferred and stored by us. In this regard, please read this privacy policy (“Policy”) to get familiarized about our information gathering and dissemination practice.
We assure you of our firm commitment to your privacy and the protection of your priceless information. The Policy contains information about the Website. In order to endow you with the uninterrupted use of our services, we may collect and, in some circumstances, disclose information about you.
This Privacy Policy does not apply to any website(s), mobile sites and mobile apps of third parties, even if their websites/products are linked to our Website. Please note that our Privacy Policy forms part of our Terms and conditions available on the website.
If you have any questions or concerns, regarding this privacy policy, you should contact our Customer Support at +91 9580275991
By accessing our website(s) and utilizing our services, you acknowledge that you have read and understood this Privacy Policy and the information collection and handling practices outlined in it.
Information We May Collect
In your use of the Site, you may provide us with various information that personally identifies you.Information which you provide while subscribing to or registering on the Website, including but not limited to information about your personal identity such as name, gender, marital status, age etc., your contact details such as your email address, postal addresses, telephone (mobile or otherwise) and/or fax numbers. The information may also include information such as your banking details (including credit/debit card) and any other information relating to your income and/or lifestyle; billing information payment history etc. (as shared by you).
We may collect your personal data when you:
- Create a login account with us or upload your booking details
- Otherwise provide us with your personal data or
- Use of any related services connected to FSB or
- complete contact forms or request newsletters or other information from us (ex: email)
- When you access FSB, we will automatically collect your computer data, which may include:
- browser type
- IP address
- Language
- operating system
- cookies and the ID and location of your device
- the state or country from which you accessed FSB
- the pages/videos you view
- length of time spent on pages
- the date and time of your visit
- metadata, logs files, error logs
- other geographic and demographic information; and
- Other hardware and software information.
- which pop up or push messages you might have seen and responded to
When you register an account or otherwise provide FSB with your personal data, FSB may also use the personal data to send to you marketing and/or promotional materials about us and our services from time to time. You can unsubscribe from receiving the marketing information at any time by using the unsubscribe function within the electronic marketing material.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How We Use Your Personal Information
We may use personal information to provide the services that you request. To the extent we use your information including personal information to market our services to you. We may use your personal information for the following purposes, including but not limited to: (i) resolve disputes; (ii) troubleshoot problems; (iii) promote a safe service; (iv) collect fees owed to us; (v) cater to consumer interests while providing our services, (vi) inform you about online and offline offers, products, services, and updates; (vii) customize your experience; (viii) detect and protect us against error, fraud and other criminal activity; (ix) enforce our terms and conditions; (x) conduct research and analysis for improvising customer experience; (xi) to conduct periodical audit; (xii) contact you to send important information or notices etc. and as otherwise described to you at the time of collection.(xiii) Marketing Promotions (xiv) Surveys
With Whom Your Personal Information is or may be Shared:
We may share the personal information, obtained from you, with our Service Providers and suppliers, business partners and third-party vendors other corporate entities and affiliates to:
- Help detect and prevent identity theft,
- Fraud and other potentially illegal acts;
- Co-relate related or multiple accounts to prevent abuse of our services;
- To facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity.
Those entities and affiliates may not market to you as a result of such sharing of personal information by us, unless you explicitly opt-in. We may disclose personal information in the following circumstances:
- If required to do so by law or by law enforcement offices for investigating any civil or criminal offences; or
- If such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
- To enforce our terms of the Policy;to conduct our business;
- For regulatory, internal compliance and audit exercise(s)
- To secure our systems; or
- To respond to claims that an advertisement, posting or other content violates the rights of a third party; or
- To enforce or protect our rights or properties of FSB or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing Personal Information of User(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
How Long Do We Keep Your Personal Information?
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or statutory reporting requirements.. In some circumstances we may retain your Personal Information for longer periods of time, for instance where we are required to do so in accordance with any legal, regulatory, tax or accounting requirements.
Where your personal data is no longer required we will ensure it is either securely deleted or stored in a way which means it will no longer be used by the business.
Eligibility
You must be at least 18 years of age to transact directly with FSB and also to consent to the processing of your personal data.
Disclaimer: By using or accessing the Website, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you do not agree to the terms in this Policy, we kindly ask you to leave the site. A transaction/booking or any activity on FSB is to be conducted by persons above the age of 18 years only. If you are under 18 years of age, you are not allowed to make a booking or do any kind of transactions.
FSB takes the protection of the Customer Data seriously but, unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Customer Data, we cannot guarantee the security of your Customer Data transmitted through any channel, such as the Website; any transmission is at your own risk. As a user of the Website, you understand and agree that you assume all responsibility and risk for your use of the Website, the internet generally, and the documents you post or access and for your conduct on and off the Website. Your use of site is subjected to our Policy. If you do not agree to this, we kindly request you not to use this portal.
Changes to the Privacy Policy
We reserve the right to change the terms of the Policy from time to time, as seem fit, without any intimation to you, and your continued use of the Website will signify your acceptance of any amendment to these terms. You are therefore advised to re-read the terms of the Policy on a regular basis.
Governing Law and Jurisdiction
This Privacy Policy is governed by and operated in accordance with the laws of India. If any of the parties wish to seek legal recourse, they may do so by using the courts of law in New Delhi.